Terms of service.
Last revised 01 May 2026.
These terms govern your use of the Nerosign signature studio. By using the studio you agree to be bound by these terms.
1. The studio
Nerosign provides an electronic signature service for the nocturnal practitioner. The studio is operated by Nerosign Inc., a company registered in New York State with its principal office at 1460 Broadway, 14th Floor, New York, NY 10036.
2. Account
You are responsible for safeguarding the credentials of your account. The studio is not liable for losses arising from the disclosure of your credentials to third parties.
3. Acceptable use
You agree not to use the studio for any unlawful purpose, nor to upload documents containing malware, illicit content or material that infringes third-party rights.
4. Termination
Either party may terminate the agreement upon thirty (30) days written notice. Your dossiers remain in the vault for ten years after termination, in accordance with our retention schedule.
5. Limitation of liability
To the maximum extent permitted by applicable law, the studio's aggregate liability shall not exceed the fees paid by you in the twelve months preceding the event giving rise to the claim.
6. Governing law
These terms are governed by the laws of the State of New York, without regard to its conflict-of-laws principles. Any dispute arising out of or relating to these terms shall be brought exclusively in the state or federal courts located in New York County, New York, and the parties consent to personal jurisdiction in those courts.
6.1 Consumer protection
Nothing in these terms limits or excludes any consumer-protection right guaranteed by New York General Business Law § 349 or any equivalent federal statute. New York residents may contact the Office of the Attorney General, Bureau of Consumer Frauds and Protection, with concerns regarding these terms.
6.2 Dispute resolution
Any dispute that cannot be resolved through good-faith negotiation within sixty (60) days may, at either party's election, be submitted to binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, with the seat of arbitration in New York County, New York. The parties each waive any right to participate in a class action or class arbitration.
7. Email communications
By creating an account, you consent to receive transactional emails from Nerosign at the address you provide. By ticking the marketing consent box during signup, you additionally consent to receive recurring promotional and product emails from Nerosign at that address.
Purpose of emails
Emails may include: account verification links, password-reset links, envelope status alerts (opened, signed, sealed, witnessed), security notifications, service announcements and — only with your explicit consent — occasional product and marketing letters.
Email frequency
Frequency varies with account activity. You may receive several transactional emails per envelope you participate in; a typical active practitioner receives between 4 and 12 transactional emails per month. Marketing emails, if opted in, are limited to no more than 2 per month.
Costs
Message and data rates may apply. Nerosign does not charge for emails; any data or storage charges from your email provider apply at their standard rates. Frequency and pricing of provider services are not controlled by Nerosign.
Unsubscribe & help
You can opt out of marketing emails at any time by clicking the Unsubscribe link in the footer of any email — your address will be removed from the marketing register within 24 hours. For help, reply to any email with HELP in the subject line, or write to contact@nerosign.net, or call 1-212-612-9550. Transactional emails (verification, security, envelope alerts) cannot be turned off while your account is active.
Eligibility
Marketing consent is not a condition of opening an account or sealing a document. Recipients must be 18 years or older.
8. Contact
For questions about these terms, the studio can be reached at contact@nerosign.net or by phone at 1-212-612-9550. Our registered office is Nerosign Inc., 1460 Broadway, 14th Floor, New York, NY 10036, United States.